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The way to avoid negligent hiring and the possibility of a resultant
expensive lawsuit is to carefully screen every new employee. Like all other
employers, you have a duty of care to your employees and if any individual
sustains injury or violence through the foreseeable acts of another employee,
you have failed in that duty and could face a stiff fine or compensation
claim.
All employers are expected to employ reasonable care to determine the
fitness of a job applicant for the position being filled. The term
‘reasonable care’ is used widely in legislation of various kinds
worldwide and is open to a great deal of interpretation. Generally it will
depend on circumstances, and a person regarded fit to work as a barman may not
be fit to work with young children as a teacher. It is you, as the employer, to
decide what ‘reasonable care’ means in each individual
circumstance, and what constitutes negligent hiring may be dependant upon these
circumstances, as will whether or not the steps taken to avoid negligent hiring
were or were not ‘reasonable’.
There are, however, obvious cases of negligent hiring. Let’s assume,
for example, that you are hiring an office clerk and you have someone with a
great resume and lots of experience in office work. Ideal for the position, in
fact, and with an exemplary attendance record. Your personnel manager is very
impressed with him during the interview, so you decide to give him the job and
forego the reference checks. You are desperate and the position must be filled
quickly. A week later he gets involved in an argument with another employee,
loses his temper and causes serious injury.
When the case is investigated it transpires that he has lost several jobs
due to his temper and getting involved in brawls in the workplace. You failed
to check up the references provided, which proved to be fictitious. The only
way this guy was going to get a job was to make up a resume and give
non-existent references. You are guilty of negligent hiring, and the injured
party can sue you for negligence.
On the other hand, if you had checked the references and they had been fine,
and a criminal record check had come out negative, you would have taken
‘reasonable care’ and you would not have been liable.
Another reason for poor background checks resulting in negligent hiring is a
high employee turnover. In such cases you may be overwhelmed and not able to
carry out all the screening you should. If done properly, this could include
checking up records such as driving records, verifying education status and the
prospective employee’s past compensation record. Driving records, in
particular, should be checked to avoid negligent hiring for a driving job. The
screening should be suitable for the position available.
Your insurance company may hit you with large premium hikes if you fail to
spot that an employee has a record of making insurance claims at every
conceivable opportunity. The volume of background checks you have to carry out
is not a defense if they have not been completed properly.
You should not have to be reminded how to avoid negligent hiring. It should
be an inbuilt part of your hiring procedure and you should make it policy to
carry out an employment background check or screening on every prospective
employee. All references should be checked, and if there are several, at least
the three most recent. A criminal record check should be carried out and if the
position involves handling money, perhaps a credit reference check would be
useful. You don’t want to tempt someone with a poor credit rating, or
employ a bankrupt in a sensitive financial position.
Even if you wanted to do so, you would be liable in the event of theft or
fraudulent checks being signed. This is not an unusual occurrence, and there
are many recorded instances where proper employment screening would have
avoided fraudulent transactions. In certain cases there may be other
investigations to carry out, such as if you are hiring a surgeon or a solicitor
you may check up with their professional bodies, but generally you will have
taken reasonable care.
So long as you can show that you took reasonable care in trying to avoid
negligent hiring, and that you carried out the necessary background checks,
contacted references and can demonstrate that you made sure as far as you could
that the employee had no previous criminal record, it is unlikely that any
court would find you negligent.
Possibly the best way to avoid negligent hiring is to retain a professional
employee background screening service. These services know just what checks
need to be made for each type of employment, and if you do that you will have
taken the ‘reasonable care’ required by law.
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